• Most Important Things to Keep in Mind

    Pay attention to parking rules

    Make sure that you are parked in an approved parking space. Review the ReachNow Parking Guidelines to learn more about where ReachNow vehicles are allowed to end trips.​

    Lock the car and end your trip

    Make sure that you properly end the trip and lock the car with your StreetCrowd key card. Confirm that the vehicle is locked and that the card reader on the windshield displays a green light. If the car does not lock, check the in-car menu screen to see if there is an issue preventing you from ending your trip. Please also double check in the ReachNow App if the car is locked.

    Keep the car hot

    Do not use your personal ReachNow account to take a car from a Hot Zone within 3 hours of your last StreetCrowd move. Do not use your personal ReachNow account to drive to a cold car location within 3 hours of making a StreetCrowd move.

  • Workflow

    Move ReachNow cars from their current location to “Hot-Zones”.

    The cars eligible to be moved are shown on the map in the StreetCrowd App.

    You will be paid each week for the number of cars you move to Hot Zones.

    1

    Sign up

    When registering in the App, you are asked to provide your ReachNow account email. You must have a valid ReachNow account in order to register.

    • We will provide you with a StreetCrowd key card and PIN number that will allow you to move eligible cars to Hot Zones for free.
    • Once you are approved, you will receive a confirmation email with a ReachNow PIN number.
    • After several business days, you will receive a StreetCrowd key card.

    With this key card and PIN number, you can unlock and drive ReachNow cars shown in the StreetCrowd App to move into Hot Zones. You will not use your personal ReachNow account to move cars for StreetCrowd.

    2

    Find a car

    The StreetCrowd App shows ReachNow cars that are eligible to be moved

    3

    By tapping on the car you'll see:

    • License plate
    • Model
    • Color
    • 3 suggested routes to the nearest Hot Zones
    4

    Decide

    All available Hot Zones are shown on the map. When you select a car, the recommended navigation routes to the 3 closest Hot Zones are highlighted. Decide which car you want to move and which Hot Zone you want to move it to.

    Do not choose a car if you were the last person to drive it with your personal ReachNow account.

    5

    Go to the car

    Go to the car and open it with your StreetCrowd key card. Do not reserve the car with your personal ReachNow account.

    6

    Start trip

    Start the trip and tap "Start Drive" in the StreetCrowd App. This will freeze the current valid Hot Zones.

    7

    Drive

    Move the car directly to a location to any of your preferred Hot Zones and find a valid parking spot within the Hot Zone boundaries. Do not make any unnecessary stops along the way. Verify that you are in a valid parking spot (see ReachNow parking guidelines here).

    Please make sure that you are within the boundaries of an active Hot Zone - aiming closer to the center of the Hot Zone is preferred.

     

    8

    End trip & lock car

    End the trip and lock the car with your StreetCrowd key card. Please remove any trash and leave the car as you would wish to find it.

    Confirm that the vehicle is locked and that the card reader on the windshield displays a green light.

    9

    Check again

    If the vehicle does not lock, get back in the car and check the vehicle menu screen to see if there are any issues preventing you from ending your trip.

    Also, check the ReachNow App if the car is locked.

    10

    Ready for verification

    Once the vehicle is locked and the trip ends you will get a pop-up notification and email confirming that your trip has completed and will be verified for payment.

  • Instructions

    Payment

    If you moved a car, ended your trip, and locked the car, you will get a confirmation push notification and email. The movement will be validated by our team .
    Seattle: Pay periods are every Thursday through Wednesday, and you will get paid on the Friday following the pay period in which your move has been validated. For each successful move to a valid parking spot within a Hot Zone, you will receive $5 on your PayPal Account and $5 in ReachNow credit.

    Portland: Pay periods are every Wednesday through Tuesday, and you will get paid on the Thursday following the pay period in which your move has been validated. For each successful move to a valid parking spot within a Hot Zone, you will receive $5 on your PayPal Account and $5 in ReachNow credit.


    The Payment will be accumulated and you will receive:

    • $5 for each valid moved car on your PayPal Account.
    • $5 ReachNow credit for each valid moved car

    Payout will occur within 8 days of your move being validated. You will be informed by email how much you will be paid.

     

    If you don't have a PayPal account and also don't want to receive any money, you can have the full payment in ReachNow credits.

    Please write to hi@streetcrowd.io and inform us about your decision.

     

     

    Refer A Friend

    For each of your recommended friends that completes 10 valid moves to Hot Zones, you will receive an extra one-time bonus of $30.

    To refer a friend simply send hi@streetcrowd.io the e-mail address your friend signed up with, and we will credit the $30 to your account as soon as their 10th move is validated.

     

     

    Time Limited Milestone Bonus Deal

    For a limited time you earn the following bonuses:

    • extra $5 after your 10th move
    • extra $20 after your 25th move
    • extra $50 after your 50th move
    • extra $75 after your 100th move
    • extra $75 after your 150th move
    • extra $80 after your 200th move
    • extra $85 after your 300th move
    • extra $90 after your 400th move
    • extra $95 after your 500th move
    • extra $100 after your 600th move
    • extra $105 after your 700th move
    • extra $110 after your 800th move
    • extra $115 after your 900th move
    • extra $120 after your 1000th move
    to your PayPal account.

    Help related to ReachNow Cars

    If you have any trouble unlocking or starting a car, please call ReachNow member support at 844 732 2466, and let them know that you are part of StreetCrowd.

     

    If you come across a car with significant damage, please take a photo and send it to support@reachnow.com.

    Keep in mind!

    If you use your StreetCrowd key card for any trips other than the designated movement of eligible cars from the StreetCrowd App, you will be removed immediately from StreetCrowd and your ReachNow membership will be suspended, even if you did not have any prior strikes!

     

    This includes making unnecessary stops on the way to a Hot Zone, driving for longer than the reasonable amount of time necessary for a move, or driving anywhere outside of the ReachNow home area. Any damages, collisions, or traffic violations will result in immediate removal from the service.

     

    While driving ReachNow vehicles you are subject to the ReachNow member agreement, and are solely responsible for any and all applicable fees, fines, tickets, citations, and violations (including parking, speeding or criminal offenses) and any resulting or related fines, fees, expenses, penalties or other amounts due, incurred in connection with a Drive. The StreetCrowd key card is only to be used by you for the purpose of moving vehicles, do not share the card with others.